UX Writer

We are seeking a talented and experienced UX Writer with a specialization in crafting compelling content for consumer mobile apps, particularly in the Fintech domain. As a member of our innovative team, you will play a crucial role in shaping user experiences by creating clear, concise, and user-centric copy that guides users through our mobile applications seamlessly.

If you are a passionate UX Writer with a knack for creating exceptional user experiences within the mobile app landscape, and you possess expertise in Fintech, we invite you to join the KOHO Collective!

What You’ll Do

– Collaborate closely with cross-functional teams, including designers, product managers, and developers, to understand user needs and project goals.

– Write and edit user interface (UI) text, microcopy, tooltips, in-app messages, and push notifications that enhance user engagement and comprehension.

– Develop a consistent and user-friendly tone and voice that aligns with our brand and resonates with our target audience.

– Conduct thorough research to understand the Fintech industry landscape, user behaviour, and emerging trends to inform content decisions.

– Translate complex financial concepts into easily understandable language for users from various backgrounds.

– Participate in usability testing and user research to gather insights and iterate on content based on user feedback.

– Collaborate in the development and maintenance of a content style guide to ensure a cohesive and consistent user experience across all touchpoints.

– Stay up-to-date with industry best practices and share knowledge with the team to continuously improve content strategies.

Who You Are

– Bachelor’s degree in English, Communications, Journalism, Human-Computer Interaction (HCI), or a related field. Master’s degree is a plus.

– Proven experience (3+ years) as a UX Writer, Content Designer, or similar role, with a strong portfolio showcasing your work on consumer mobile apps.

– Specialization in writing for Fintech applications is highly desirable, demonstrating an understanding of financial terminology and compliance requirements.

– Excellent written and verbal communication skills, with a keen eye for detail and the ability to convey complex information in a concise and approachable manner.

– Familiarity with design and prototyping tools (e.g., Sketch, Figma) to collaborate effectively with design teams.

– Experience working in an Agile development environment, adapting to changing requirements and tight deadlines.

– Strong collaborative and interpersonal skills, with the ability to receive and provide constructive feedback.

– Demonstrated ability to balance creativity with analytical thinking and a data-driven approach to content decisions.