Product Design Lead


Team Canada
Job Function
Toronto | Design | Senior

Join us as a Product Design Lead where you’ll have the opportunity to make a huge impact with small business owners all over the globe.

In this position, you will collaborate closely with our world-class product teams, shipping valuable features to our customers while helping define the design vision for your part of the product. You will also remain hands-on, contributing to every stage of the design process from generative research and concepts through to prototyping and usability testing.

Specifically in this position you will:

– Seek to deeply understand the problems you’re solving for our customers, and explore multiple high-level approaches to solving them

– Lead the vision and design of your product area alongside product leadership 

– Create clarity from ambiguity to drive decision making and build consensus 

– Work closely with Software Engineers to create world-class experiences

– Clearly communicate design decisions and rationale to peers and stakeholders

– Uphold our design standards and inspire others towards design excellence 

– Apply user-centred design approaches to iterate on designs

– Mentor and coach peers to help them improve their craft

– Help shape our design standards and patterns across all our platforms

We think you’ll be an amazing fit for this position if your application can demonstrate:

– At least 5 years of experience as a UX or Product Designer

– Experiencing leading and coaching designers

– Experience contributing to design strategy for world-class web or mobile products

– A true focus on the customer—you make your design decisions based on research, including interviews, usability testing and quantitative data

– A passion for the “why” of design, as well as the “what”

– An egoless attitude toward design, a passion to learn and grow every day, and an interest in sharing your learnings with your peers

– A good understanding of APIs and their uses. You’re conversational in API technologies

– Experience working on a marketplace product with “suppliers” and “consumers”

Apply Now

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