Business Operations Manager

BioRender

Category
Education
Location
Remote in North America
Job Function
Ops & Admin
Seniority
Intermediate
Remote in North America | Ops & Admin | Intermediate

As our first Business Operations (BizOps) hire, you will play a key role in developing the strategy and initiatives that inform our go-to-market motion and power our growth engine! Business Operations & Strategy is a cross-functional team, partnering with Executive leadership to focus on high-impact strategic projects and data analyses to build processes that meet our business needs. Ultimately, you will ensure that all our business functions are in-line with our strategic goals.


BioRender is remote-first, and this role is open to anyone in Canada or the US. You can read about BioRender’s interview process here!

Our ideal fit:

– Data-driven and detail-oriented individual: You are process driven and action-oriented with the ability to generate insights from complex data sets and understand the core drivers of a business to plan and implement change.

– Ruthless prioritization: You can manage multiple competing priorities, bring structure to ambiguity and have exceptional project and time management skills.

– Team-first and outstanding cross-functional collaboration: You are capable of building trusted relationships with diverse stakeholders, and understanding the needs and dynamics of distinct teams.

– Exceptional curiosity: You are highly inquisitive, hungry to learn, and open to feedback.

– Resourceful: You are an enthusiastic self-starter that thrives in a fast-paced environment and has a figure-it-out approach to leverage a broad set of resources to tackle difficult problems.

What you’ll be doing:

– Solve complex, ambiguous and data-driven strategic problems. Proactively identify opportunities for improvement in the business: investigate, strategize and implement solutions that will have a measurable impact on customer value and revenue growth.

– Work in close partnership with cross-functional team Leads (Sales, Customer Success, Marketing, Product, FP&A) to advance key business priorities. Partner with FP&A to own reporting oversight and performance management of those strategic initiatives.

– Develop a deep understanding of product-led-growth monetization strategies to inform recommendations that will optimize our pricing and packaging offering

– Define a clear hypothesis to identify new opportunities within our total addressable market, and own the strategy by which to capitalize on them from end-to-end (across people, processes, systems)

– Drive business impact by performing ad hoc analytical deep dives to surface key insights and identify opportunities that will improve revenue team productivity and performance.

What you bring to the table:

– A proven track record of 4+ years of experience in SaaS Business Operations or a related role (i.e. Strategy Consulting)

– A deep understanding of SaaS business models, with a willingness to learn and challenge the status quo.

– Proven experience leading data-driven initiatives to achieve measurable results

– Experience managing complex cross-functional projects through multiple phases and milestones

– Expert Excel and business impact modelling skills

– Excellent communication and presentation skills; the ability to distill complex thoughts into simple, actionable recommendations for Executive level stakeholders

– Proficiency in Salesforce reporting and SQL is a plus


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